Bawbee
support
Something not working, or a meal that made no sense? Tell us. A short message with what you expected and what happened is worth more than a long one.
bawbee.contact@gmail.com
The fastest way to reach a person.
things worth trying first
The week ignored one of my answers
Check the preferences tab, since that is what the next week is built from. Changing anything there marks the current week as out of date and offers you a new one. Allergies are excluded outright; a protein you simply did not pick is a preference rather than a ban, so it can still turn up as a minor ingredient.
A plan failed to generate
Almost always the connection. The app retries by itself a few times before giving up, so a second attempt on better signal usually works. If it keeps failing in one place and not another, that is worth telling us.
Some meals have no photo
Photos arrive slightly behind the written week and occasionally one does not make it. The card shows a marked placeholder rather than a picture of some other dish, which is deliberate. It should fill in on a later visit.
The prices look wrong for my shop
Prices are estimates written for the shop you picked, not live shelf prices read from it. Shops change prices weekly and run offers Bawbee cannot see, so a receipt will not match to the cent. If a whole category looks consistently off for your shop, tell us which shop and which items.
I want to start over
Deleting the app removes everything it has stored, including your answers and the current week, and the questions start fresh on the next install.